Refund policy

At Ariss & Co, we take pride in creating small-batch products made with intention and care. Because our items are crafted for personal use and skin health, we ask that you review our policy below before making a purchase.

All Sales Are Final

Due to the nature of our products, we do not accept returns or exchanges. This helps ensure the safety, quality, and integrity of every item we send out.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the incorrect item, please contact us within 7 days of delivery. Be sure to include:

• Your order number

• A brief description of the issue

• Clear photos of the damage or incorrect item

Once reviewed, we’ll gladly offer a replacement or refund, depending on the situation.

Allergies & Skin Sensitivities

We encourage all customers to carefully review ingredient lists before purchasing. Every skin type is different, and we are not able to offer refunds due to allergic reactions or sensitivities.

Lost or Stolen Packages

Ariss & Co is not responsible for packages marked as delivered but lost or stolen after delivery. We recommend selecting secure delivery options when available.

Contact Us

If you have questions about your order or this policy, please reach out to us at:
jillian@arissandco.com.

Thank you for supporting small-batch, thoughtfully made goods. We truly appreciate your trust in Ariss & Co.